Our custom-built NOC is manned 365 days a year and 24 hours a day ensuring an immediate deployment of engineers within the pre-set SLA time ranging from a 2-hour response up to 24hrs.

Synchronizing replacement part delivery to coincide with site visits are standard, ensuring minimum disruption to the service.

NOC based in Surrey, England.

Our Ticketing System is updated in real time ensuring the customer can always see any issues and what time the completion will be done and if ticket is closed.

Our Operation and Maintenance services

• 24 hr a day engineer dispatch
• SLA 2hr/4hr/pre-arranged response
• Estimation on completion
• Parts management
• Network tools
• Preventative Measure programmes
• Maintenance site reporting